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New digital platform - ForestTV!

T.B.T.

Forum Princess
LTLF Minion

That’s strange then. If you check in the ‘my subscriptions’ when you login, does it say that you have access to view?

I just opened MyForest in a web page, not an app, and clicked on watch live.
 

Strummer

Socialismo O Muerte!
LTLF Minion
If you’re using a web browser and do not see the „Watch Live“ option - if you’ve a subscription - make sure you click on „Profile“ in the top-right corner of the Website then select „Subscriptions“ (or something like that) as this forces a second login (which should be seamless).

Only when I did that, did my subscription actually appear, and then when I went back to the match centre, the „Watch Live“ link finally appeared.
 

David Layne

First Team Squad
That’s strange then. If you check in the ‘my subscriptions’ when you login, does it say that you have access to view?

I just opened MyForest in a web page, not an app, and clicked on watch live.

I don't have a my subscriptions, just a MyForest Account
 

T.B.T.

Forum Princess
LTLF Minion
I don't have a my subscriptions, just a MyForest Account

When you log into your MyForest account on the new platform, you should have;

My Profile
My subscriptions

Click on ForestTV it then gave me a Watch Live option.

When you input your code previously, did it say ‘Success’?
 

David Layne

First Team Squad
When you log into your MyForest account on the new platform, you should have;

My Profile
My subscriptions

Click on ForestTV it then gave me a Watch Live option.

When you input your code previously, did it say ‘Success’?

I have Profile, Change E mail, Password, Preferences
 

Huxley

John Robertson
My forest TV stream has just died, and I've spent 5 minutes trying to convince it to come back on again... No joy as yet.

Sent from my Redmi Note 7 using Tapatalk
 

T.B.T.

Forum Princess
LTLF Minion
I have Profile, Change E mail, Password, Preferences

What happens when you click on ‘View subscriptions’?

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Sent from my iPhone using Tapatalk Pro
 

T.B.T.

Forum Princess
LTLF Minion
Nothing is on mute triple checked everything no sound

If I was an IT technical person I’d advise you to log out and switch off and log back in again. :)
 

Flaggers

May not be the best moderator on LTLF, but he's...
LTLF Minion

Strummer

Socialismo O Muerte!
LTLF Minion
When it does move to Forest‘s own service, I hope we will be rid of this irritating scouser with his constant shite telling us how good IFollow is, and the „don’t pirate“ bollocks.

I want to hear the half time analysis please.
 

Red bandit

Geoff Thomas
I got to profile and subscriptions but when I entered subs I got the message “ authentication cookies not set” and I couldn’t get past this.
Helpline did it’s best to assist and we tried to register with a different email, de-register and then re-register. Nothing worked. By the time we got to register with a different device I’d lost the will to live and gave up.
By this time I’d missed most of the match with no video and no audio , despite an existing subscription.
Bring back I Follow I say .
At least the bloody thing worked.
 

Timothy Pope

I know that Nuno that I know that Nuno that I know
This is the sort of thing that dialogue between the club and supporters trust should be useful for - feedback about the platform to get it right for next season.


Sent from my iPhone using Tapatalk
 

Strummer

Socialismo O Muerte!
LTLF Minion
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