It is. I imagine that Martin House, as a charity, would be aware that what you see isn't what you get, but lesser mortals like us probably wouldn't.Oh indeed, just a bit disheartened at the huge chunk gone, and I've posted the screenshot showing this on SM as obviously everyone knows it went over over 16k and so the lower amount needs explaining.
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Of course without the system it would be much harder to collect for the charities and they probbaly wouldn't get anywhere near the same amount.
I think too that accounts that are set up by the charities themselves may have different charges applied.
Well done Zoe. I'm sure you are glad it's done with now.