Professor Wolfgang Schnell BSc. PhD.
Fulchester United
I think there's only one course of action for this situation ...
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Forest Online Services
- Thread starter Professor Wolfgang Schnell BSc. PhD.
- Start date
JohhnyM
Viv Anderson
At least there's going to be a Fan Advisory Board.
f*** knows what they'll have to talk about.
f*** knows what they'll have to talk about.
IT incompetence will be right up there, I suggest.
I mean, look, this stuff really isn’t that difficult. I architect identity and access management systems for a living, and if you plan and test stuff, then typically it works quite well.
What I cannot understand is why, time after time, Forest seem to make a complete bollocks of it?
Morpeth
John Robertson
To apply to be on the fan advisory board please enter your email address you used to recover your customer number that you used to reset your password that you did because you thought your account was dead because the seat view image failed to load despite multiple cache clearing and logging out and in exercises.
And don't forget to wash your hands.
Shearstone
Misses the champ
Also most companies have a policy to try and lower customer contact. That's why if there's any changes or issues, you send an email or place a notice on the website itself etc. This lowers the amount of calls, web chats, emails etc.
Instead if Forest have any contact tracking reporting whatsoever (they likely don't) they'll be sending a huge uptick to management in tomorrow/next week/next month's reports and will have to answer as to why.
Just shows despite Football supposedly being seen as big business forest are not anywhere near there.
I‘ve found the Forum account of Forest‘s CIO…
Like most stuff „off the pitch“, they remain absolutely tinpot.
Ticketing, food and drink, ground redevelopment, merchandise, I mean you would think f***ing Frank Spencer was running that side of things.
Cloughie1975
John Robertson
I’ve managed to get my purchase history back (following an email exchange with Forest ticketing)!
I think you’re right,Morpeth-just wait until an official announcement when hopefully the system will be
up and running.
It could cause issues at the next rugby scrum when tickets for Liverpool (away) go on sale!
Bonfy177
LTLF MORON
Pity I wasn’t closer I could’ve popped in and sorted out the job for em.
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MaxiRobriguez
Bob McKinlay
Remote working solutions: coming to Bonfy IT services ltd in 2031.
If a new account is needed, that's extremely poor.
I already have an account on the ticket site, which was logging in fine prior to today. I also have a "My Forest" account which is currently logging in fine and attached to the same E-Mail address (and I'm pretty sure back when it was created, was being touted as a single account for all NFFC related systems). There should be absolutely no need to create a 3rd account here if they'd done it halfway properly.
MaxiRobriguez
Bob McKinlay
Found the problem with your assertion here.
Cloughie1975
John Robertson
That sounds about right-but when I click ‘buy tickets’ on the website and then click the profile icon in the
top right hand corner (2nd from the end) it just takes me into my account without having to log in
using password or account numbers!
Very strange!
you could be logged in already...
Get on it Bonfy, I’ll give you a reference!
Cloughie1975
John Robertson
No-I’ve definitely signed out.
If you’re logged in already you’ll have a session cookie that validates your identity.
That session cookie is then presented to the identify provider when you go to the ticketing site, to prove you are, in fact, you.
Shearstone
Misses the champ
The activation email is from a .de account.
Strummer what have you done!
Also I'm back in now. Thankfully my network is intact, think my mates would have gone barmy if they had to log in at 10am and deal with the mad scramble for home tickets.
Strummer what have you done!
Also I'm back in now. Thankfully my network is intact, think my mates would have gone barmy if they had to log in at 10am and deal with the mad scramble for home tickets.
Clear your cache and cookies.
That will remove any authentication cookies from the Forest website.
If they’d done this properly - HAHAHAHAHAHA - any stale authentication cookies would be removed (or invalidated) correctly, clearly they are not.
I was only following orders!!
Cloughie1975
John Robertson
How long does the session cookie last?
Cloughie1975
John Robertson
As an IT expert,Strummer-please advise how I clear cookies.
Bonfy177
LTLF MORON
Strummers right wi this
, ya getting good, I’d just add if the above doesn’t work try using some bad language in the general direction of your computer maybes even shake ya fist at the monitor.